tk91 Privacy Policy

Who We Are

tk91 is an online gaming and sports betting platform serving players in Bangladesh. When this Privacy Policy refers to "tk91", "we", "us", or "our", it refers to the tk91 platform and its operators. Our platform is accessible at https://tk91.pro and is intended exclusively for users aged 21 years or older.

By registering for an account or otherwise using the tk91 platform, you consent to the collection and use of your information as described in this Privacy Policy. This document should be read in conjunction with our Terms and Conditions, which govern the overall use of the tk91 service.

Information We Collect

We collect a range of personal information from you in order to provide a safe, responsible, and high-quality gaming experience. The categories of data we collect include, but are not limited to:

• Identity data: full name, date of birth, gender, and a copy of a government-issued identification document (National ID, passport, or driving licence) required for account verification.
• Contact data: email address, mobile phone number, and residential address (including city, such as Dhaka or Chittagong).
• Financial data: mobile banking account references for bKash, Nagad, Rocket, or Upay transactions; deposit and withdrawal history; and transaction identifiers required for payment processing and fraud prevention.
• Technical data: IP address, device type, browser type and version, operating system, session tokens, login timestamps, and approximate geolocation derived from IP.
• Usage data: betting history, game session logs, wagering patterns, bonus usage, promotional interactions, and customer support correspondence.

How We Use Your Information

tk91 uses the personal data we collect for the following lawful purposes only:

• Account creation, identity verification (KYC), and management of your tk91 player account.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment channels, and preventing fraudulent transactions.
• Delivering and improving the tk91 platform, including live casino games, cricket betting on BPL and T20 World Cup events, slots, and all other gaming products.
• Sending service communications such as transaction confirmations, security alerts, and important account notices, where you have provided your contact details.
• Complying with our responsible gaming obligations, including monitoring for problem gambling indicators, enforcing self-exclusion requests, and upholding the 21+ age restriction across all users.

Legal Basis for Processing

tk91 processes your personal data on the following legal bases: (a) Contractual necessity — processing is required to fulfil our obligations to you under the terms governing your tk91 account and the services provided; (b) Legal obligation — certain data must be retained for anti-money-laundering (AML), know-your-customer (KYC), and fraud prevention purposes; (c) Legitimate interests — we process technical and usage data to improve platform security, detect abuse, and enhance user experience; and (d) Consent — where we send you optional promotional communications, we do so only where you have affirmatively opted in.

You may withdraw your consent to promotional communications at any time by contacting our support team. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Sharing of Your Information

tk91 does not sell, trade, or rent your personal information to third parties for their marketing purposes. We may, however, share your data with trusted third parties in the following limited circumstances:

• Payment processors and mobile banking partners (including bKash, Nagad, Rocket, and Upay) solely for the purpose of completing financial transactions you have authorised.
• Identity verification and KYC service providers who assist us in confirming that users meet the 21+ age requirement and validating government-issued identification documents.
• Technology and infrastructure providers who operate secured hosting environments, content delivery networks, or platform analytics tools on our behalf, subject to strict data processing agreements.
• Regulatory authorities or law enforcement agencies where we are legally required to disclose information, for example in response to a valid court order or statutory obligation.

Data Retention

We retain your personal data for as long as your tk91 account remains active and for a period thereafter as required to meet our legal, regulatory, and operational obligations. Financial records and KYC documentation are retained for a minimum of five (5) years following account closure or the last transaction date, in accordance with applicable anti-money-laundering obligations.

Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual. You may request the earlier deletion of your personal data by contacting our support team, subject to our legal retention obligations.

Your Rights as a Data Subject

tk91 is committed to respecting and upholding your rights in relation to your personal data. You have the following rights, which you may exercise by contacting our support team at [email protected]:

• Right of access: you may request a copy of all personal data tk91 holds about you.
• Right to rectification: you may ask us to correct any inaccurate or incomplete personal data held about you.
• Right to erasure: subject to legal retention requirements, you may request the deletion of your personal data.
• Right to restrict processing: you may ask us to suspend or limit the processing of your personal data in certain circumstances.

Security of Your Data

tk91 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, restricted access controls for data at rest, two-factor authentication options for player accounts, and regular security reviews of our platform infrastructure.

While we take all reasonable precautions to protect your data, no internet transmission or electronic storage system is completely immune from risk. You should also take steps to protect your own account by keeping your login credentials confidential, using a strong unique password, and logging out of your account when using shared devices.

Cookies and Tracking Technologies

tk91 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, maintain your login session, and gather aggregate analytics about platform usage. Cookies we use fall into the following categories:

• Strictly necessary cookies: required for the platform to function correctly, including authentication, session management, and security features. These cannot be disabled without affecting core platform functionality.
• Preference cookies: used to remember your language, currency display, and other customisation choices between sessions.
• Analytics cookies: used to collect aggregate, anonymised data about how users navigate the tk91 platform, which pages are most visited, and how users arrive at the site — helping us improve overall performance.
• Marketing cookies: used only where you have consented to receive promotional communications from tk91. You may withdraw this consent at any time via your account settings or by contacting support.

Third-Party Links and Services

The tk91 platform integrates game content provided by third-party studios including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, and Microgaming. These providers may independently collect certain technical data (such as session identifiers and device information) necessary to deliver their games. Each provider operates under its own privacy framework. tk91 is not responsible for the data practices of third-party game studios.

Additionally, our payment processing partners such as bKash and Nagad operate their own independent platforms. When you complete a payment via these services, the relevant provider's privacy policy governs that specific transaction. We encourage you to review the privacy notices of all third-party services you use in connection with your tk91 account.

Children and Minors

tk91 is strictly an adults-only platform. We do not knowingly collect personal data from any individual under the age of 21. By using tk91, you confirm that you are 21 years of age or older. If we discover or are notified that a user under 21 has registered and provided personal data, we will promptly close that account and permanently delete all associated personal data without retention.

If you have reason to believe that a minor has registered on tk91, please contact our support team at [email protected] immediately so that we can investigate and take appropriate action.

Changes to This Privacy Policy

tk91 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the structure of our platform. When we make material changes, we will update the "Last Updated" date shown at the top of this page and, where required, notify registered users via their registered email address or an in-platform notification.

Your continued use of tk91 following the publication of an updated Privacy Policy constitutes your acknowledgement and acceptance of the revised terms. We recommend reviewing this policy periodically to remain informed of how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way tk91 handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within five (5) business days.

Email: [email protected] — Please include your registered username and a brief description of your enquiry so we can assist you as efficiently as possible.